Follow this steps.

1) Post a Topic at Ran Pro Topics stating that you want to process your Donate.
2) Send a Follow UP Private message to our Admin using our Forum not chatbox
3) Send us this info
Full Name
In Game Name:
MTCN/ REFERENCE NUBMER:
Where did you sent your money:
Username:
Items You want:
4) Wait for a respone at our CHatbox.